1. General Conditions
We aim to provide participants with a high-quality educational experience. If a user wishes to cancel participation in a course, the following refund rules apply:
2. Cancellation and Refund Conditions
- Cancellations made more than 14 days before the course date will be refunded, minus the bank commission for processing the refund.
- Cancellations made 14 days or less before the course date will be partially refunded, depending on the organizational costs incurred.
- Refunds are made exclusively to the card used for payment and are processed within a maximum of 14 working days.
3. Fees and Commissions
- All fees and commissions are covered by the user.
4. Disputes and Claims
Any claim regarding refunds must be submitted via email to the support address specified on the website. Disputes will be resolved amicably, and if an agreement cannot be reached, the legislation of the Republic of Moldova will apply.
These terms and conditions, as well as the refund policy, apply to all users purchasing services through Dentstore Learning. For any inquiries, please contact us via the email address learning@dentstore.md